Clinical services at IMG

Our philosophy of care is patient centered care: highlighting excellent patient-care provider relationship, transparent communication (patient education), safety and comfort as priorities.

To ensure that this happens we do training following well-worked out training modules not only for new staff but also for old staff members in form of refresher courses.

These modules are borne out of our experience with the needs of the patients we have seen over the years in our centers. Personalizing and tailoring the care we provide to the needs of our patients.

We provide 24 hour cover by competent, enthusiastic and hardworking medical officers with a back up of in house specialists in medicine, surgery, pediatrics and obstetrics and gynecology.

24 hour on call specialist cover involving over 40 specialists, for a wide range of specialties: cardiology, infectious diseases, internal medicine, orthopedics, neurosurgery, pediatrics, neonatology, trauma, general surgery, gynecology, obstetrics, radiology, anesthesia, HIV/AIDS

The nurse to patient ratios are excellent. We boast of a 1:1 in Intensive care - high dependency situations. Under normal circumstances, we have a 1:3 nurse to patient ratio. However, if required we can arrange a 1:1 as well as a 2:1 ratio for intensive care situations.

Regular continuous medical education sessions are conducted to help our doctors keep abreast with new developments in medicine. Unlimited internet is available to facilitate the access to the most up to date information resources from all over the world.

Other services available are home visits on request, palliative care for the terminally ill in conjunction with other providers like hospice Uganda. We also have a fleet of ambulances that pick up patients from any accessible site in the country. And this too could be prearranged by including it in the insurance cover schemes or on request as and when the need arises.

We also do arrange and carry out evacuations of stabilized patients to centers outside Uganda for care that is not available in Uganda.

In the city are a number of centers providing outpatient services IAA- Kitgum house Kampala road, IMC Kampala road, UTL - IAA clinic Bugolobi and the outpatient department at the hospital in Kisugu with turnover of over 250 attendances a day.

The average waiting time in the majority of our centers is 15-20 minutes. The waiting time for elective or cold surgery is 1 to 3 weeks.