IMG has various categories of clientele:

PRE-PAID

The medical schemes that are offered by IMG are managed health care schemes, this means we offer complete heath care, in almost all cases using our own facilities for a single yearly premium.

Prepaid clients purchase insurance cover from our internal insurance company IAA. The Prepaid clientele currently stands at a percentage of the total IMG clientele base. Covers range from corporate to personal cover.

Specific covers previously sold were

• Personal Gold

• Personal Silver

• Corporate Gold

• Corporate Silver
These covers although still in existence are being phased out. Contracts under these schemes that have expired are not being renewed instead they are being replaced with new covers.

The new schemes involve two organizations working together: -

- IAA: Services of which can be catered for within IMG

-Health Care International and Medex:
An Insurance Company and medical co-coordinators who arrange all necessary evacuations.

Under this prepaid scheme there are eight different covers available.

• Personal International platinum
• Personal International Gold
• Personal International Silver
• Travel Cover
• Evacuation Cover
• Corporate Gold
• Personal Silver
• Family Cover

What is covered within each scheme is divided into 3 broad sections

- Benefits within Uganda

- Emergency Evacuation from Uganda and Hospitalisation

- While Traveling Outside Uganda

Restrictions and exclusions for each cover are specifically set within the contracts signed with IAA.

CASH

Cash paying clients pay cash out front on receipt of their medical services. They contribute a percentage of the total clientele base.

MONTHLY INVOICING

These include employees/dependants of companies that have either purchased insurance from other insurance companies or which directly pay for their employees via monthly invoices. They contribute a percentage of the total clientele base.